If there is anywhere/anyone you can trust, let it be Love Your Dress. I found my moms wedding dress in my basement. It was in a tub of water (due to a leak) sitting there for who knows how long. I was so devastated, I contacted all my family and friends to ask their dry cleaners if they would try to fix it but they all said no. Love Your Dress however, said yes. They were so caring and understanding as I was in a VERY emotional state (my mom got married to my dad in this dress. He passed away when I was 11. So, it was VERY special to me.) The dress smelled and was molding. I was giving them all my trust, and I am SO glad I did. The dress came out soo absolutely perfect. I've always dreamed of getting married in this dress and now I still can. They were so quick with a response, and with pick up. They also delivered it back so carefully. This team is clearly amazing and extremely careful with the work they do. Honestly, you could trust them with anything. Also to mention: the dress came back so quickly, I was so surprised! And a bigggg shoutout to Lucinda, and Kathy for the quick responses! Thank you, thank you, thank you!!
I had a dress altered and Anna Maria did a fabulous job. I strongly recommend this place for more detailed clothing alterations
Great experience. Simply to book, first fitting was amazing and the final fitting was just as simple and efficient. I was able to meet the seamstress and she is not only skilled she was incredibly nice. The staff member that sent me text reminders about my appointment was so kind and had a great sense of humor! Thanks again!
Exceeded my expectations. They made the process so easy and transparent. Brought both our wedding outfits back to life and in a surprisingly fast time line. The customer service was amazing - from the coordinator to delivery drivers. They were kind, funny and super professional. Prices competitive with industry standards.
I had such a seamless experience with Love Your Dress, from when I initially reached out to them to inquire about their pricing and services to the final delivery of my dress. I was impressed their service which was timely and communication regarding pickup and delivery. Overall, I am so pleased with the cleaning/preservation of my wedding dress and veil. I especially love how they were beautifully packaged and I was provided with detailed the care instructions. I highly recommend Love Your Dress for cleaning of such an important garment.
Professional and convenient service! The staff were all knowledgeable and helpful. PLUS they pick up and deliver which makes for a seamless process. Will be using them again.
I had such a wonderful experience with this company. I already had my dress cleaned but it took them no time to pick up my dress, box it and deliver it again. They made the process very quick and easy and I was very impressed! I'm sure during wedding season they may be much busier but I received my wedding deck back in a week. The boxing price was much cheaper than other places I have found!
Amazing packaging and my dress was cleaned and packaged with care. Looks lovely! Thank you!
WOW. Let me say this company has amazing service! I got my wedding dress cleaned and preserved and I cannot be any happier. My dress has a long train, with multiple veils/sleeves, etc, so I wanted to make sure my dress was in good hands, and after doing lots of research I decided to go with Love Your Dress, and I am so happy I did! 10/10 service and highly recommend! If you're a bride, who is interested in wedding dress cleaning, and preservation, then this company is for you! They offered pick up and delivery service as well, which was great since I have a busy schedule. Loved every part of the experience! Thank you again!
I had my wedding dress cleaned and had an amazing experience - the dress came back in pristine condition, earlier than expected and was even delivered to my house. Highly recommend this place and completely worth the price. Kathy was a pleasure to communicate with as well.
Wonderful experience!
I had my daughters wedding dress cleaned and preserved, also my granddaughters bridesmaid dress cleaned. I called several places before I went with “Love Your Dress”. I’m so happy I went with their services for the dresses. They cleaned the dresses by hand, they look brand new again. They made everything so easy and stress free. The pick up and drop off service is so convenient, they keep in contact with you about what’s going on with your dresses. My daughters wedding dress is persevered in this beautiful box. We couldn’t be happier with the services we received. The customer service I received from Lucinda was amazing, she’s outstanding and so easy to work with. Thank you Lucinda! I would highly recommend “Love Your Dress” very reasonable price for the services you receive.
I am so happy with my experience so far! The staff is incredibly professional and friendly and the work they do is amazing. Looking forward to bringing my wedding dress back for final alterations before the big day next summer!
Got my wife's gown cleaned and preserved, looks amazing!
I was so impressed. I live in London and drove in to Toronto for my gown alterations. This shop even delivered my dress right back to my front door. Alterations were perfect!
Alterations - I bought a second hand wedding dress, it was cleaned and perfectly hemmed, it is as if I bought it off the rack. Highly recommend Ana Maria.
Ana Maria is amazing, she was able to redesign my dress I bought on line, superb quality work. Would highly recommend this place.
Recently used loveyourdress for their cleaning and preserving services. My dress had been in my closet for 4.5 years covered with stains. I honestly had no hope for it but I thought why not try to get it clean. I was told it was going to take a few weeks however it came back earlier than expected. The pick up and drop of service was great! It was a smooth process from start to finish. My dress came out beautiful! Would highly recommend their services.
Worked with Lucinda on preserving my dress, she was great. The customer service at love your dress is exceptional !
My experience with Love Your Dress was wonderful! Lucinda was great to work with and responded to all my inquiries promptly, before and after pick-up of my wedding gown. The pick-up and drop-off service was convenient and worked great with my schedule and location. I was kept informed of pick-up and drop off information along with cleaning completion. The gown was cleaned and packaged beautifully while also being protected for many years to come. I highly suggest using Love Your Dress for your wedding gown preservation needs
Lucinda is very pleasant and accommodating. The cleaning of wedding gown was finished earlier than expected.
After researching and careful reviews I decided to go with Love Your Dress. Really glad I did, professional and courteous, they did a wonderful job on my wedding gown. I recommend them.
Very helpful and responsive to questions. Friendly pick up and delivery.
We were assured our daughter's wedding gown would receive detailed inspection for any necessary repairs as well as heirloom preservation.
I had brought in my wedding dress that I bought used that had yellowed flowers and the colour just looked off. Once Luncinda was done with it it looked completely brand new. All the yellowing had been removed and it looked brand new. I would highly recommend their services. Also extremely friendly, realistic and communicative 🙂
Turned my Moms smoke stained wedding dress a gorgeous ivory again! Great turn around time. I would highly recommend.
Excellent service!
I am so impressed with Love Your Dress. Amanda-Lina's recommended Love Your Dress to me and I believe their pricing and timing to pick up and drop off the dress were reasonable. I had someone pick up my dress and drop off my dress; and he was so kind. When reaching out to see when my dress would be ready, the staff were always so happy to assist me. My dress only took a few months to be delivered. (Quicker than what was told to me!) I opened up my dress today and it was so beautifully packaged. I am so impressed with my service 🙂
Very professional and easy to deal with. I used them to clean and preserve my wedding dress, they box it nicely to store safely. It takes some time to get your dress back but they are upfront about that and the final product is worth it... I love the box it came in - has a little window on the top to view your gown. Happy overall 🙂
Very happy with the service provided, particularly the pick up and drop off at my home. The heirloom packaging was done beautifully. Would definitely recommend.
I had my wedding dress cleaned and preserved with Love Your Dress and right from the start the service and communication has been amazing. The way they preserved my dress is beautiful and something I can cherish always. Thank you so much for the great work. And the pricing is very reasonable compared to others.
I would highly recommend “Love Your Dress. They did an exceptional job cleaning a bride’s dress and veil and a mother of the bride dress. Pick up and delivery right to our door. Staff and the drivers are truly professional. Thank you “Love Your Dress”.
Picked up, cleaned, boxed, and delivered back my wedding dress and veil. Very happy with the services provided!
I live in Northern BC, I was very nervous to ship my gown across the country to a shop I’d never stepped foot in to determine my own opinion of their level of professionalism. I emailed with a rep from Love Your Dress who guided me through the process and illustrates what expectations I could have for the services I wanted. I just received my wedding dress beautifully cleaned and positioned in a preservation box with a bodice and window to highlight my dresses best features. It was 100% worth the extra shipping and cleaning costs to ensure a professional handled the detailed cleaning and preservation process of my gown.
Love your dress did an amazing job cleaning and preserving my wedding dress. I would strongly recommend this service. The people are friendly, extremely talented, the turnaround times are great and they do a wonderful job.
Outstanding service!
I got my wedding dress cleaned and preserved here. Very happy with the service, they were friendly and knowledgeable. I highly recommend if you want a nice keepsake of your dress!
I had an awesome experience with Love Your Dress! They did a great job cleaning and preserving my wedding dress it looks better than when I first bought it! They also delivered it to me on time. Highly recommend their services!
My wedding dress was an absolute nightmare of a mess after wearing it on my wedding day - I had Love Your Dress restore my dress and it looks brand new if not better! They undid all of the damage to the dress to make it beautiful again. The thought and attention to detail that went into fixing it did not go unnoticed! Highly recommend using their services - very professional!
I used them for my wedding dress, veil and tiara preservation. Thank you for cleaning and preserving my dress and veil and taking such care with it all. I was very nervous but it came back beautifully packed into its box, they personalized the cover with our initials and the date of our wedding and I love it ! The customer service is wonderful they pick and and deliver your dress - it is worth every penny - your dress is safe with them thank you again for the details and care
I was very satisfied with their service from the beginning (booking the pick-up and answering my questions), to the middle, (pleasant driver, quick and easy exchange) to the end (easy payment and the same pleasant driver dropping it off). They advertised 16 week and it came 4 weeks earlier and I was so happy. My dress looked beautiful! It was perfectly displayed and all spots were cleaned up.
Great experience! I used their services for wedding dress/veil cleaning and preservation. There were some pretty bad blueberry stains at the bottom of my dress and they were able to clean it out. The whole process was really smooth and efficient. My items were picked up and delivered right back home. It was so easy and the communication to schedule pickup and delivery was really great. The box it is preserved in is really perfect. Highly recommended!
Great customer service! They are so easy to contact and great at communicating. I recommend Love Your Dress!
I would highly recommend Love Your Dress for their garment preservation services. My wedding dress was carefully cleaned and packed in a beautiful, archival-quality, monogrammed box. The company also provided clear instructions on how to care for my dress in the future. And the staff were friendly and professional, too! Tara
Quality work! My wife and I used their services twice. Once for our smaller pandemic wedding and once for our larger one year anniversary party. No complaints whatsoever. And wonderful workers too.
I was nervous to have my wedding dress cleaned and stored as it was a ballgown style so very pouffy... Lucinda knew exactly how to handle, care, and clean the dress without having to cut any of the tulle when storing it. It fit in the larger size box with the display window and I am very happy. She made the process simple and worry-free! Thank you!
Had an amazing experience, my mothers wedding dress was preserved and and cleaned it came back to me in perfect condition I am extremely thankful. You guys dont know how much that meant to me. Thank you so much!!
When I was looking for a professional service to clean and preserve my wedding dress, I wanted to find a company I could trust with my gown. I heard about Love Your Dress and after looking into reviews I decided to go with them. They were amazing! Very professional from beginning to end. They picked up and dropped off my dress from my house, so it was super convenient. I was even able to track the progress the whole time using their website so I knew exactly when to expect my dress back. The dress was boxed beautifully! I'm very happy with their service and I'd recommend them to anyone else thinking of cleaning and preserving their wedding dress!
great service! I left my wedding gown in their hands and was not disappointed. their pickup/delivery service was also a great bonus .
Love Your Dress was great to work with. I was having them preserve my wedding dress, which was also my mother's so it has a lot of sentimental value. They were very understanding of my schedule for pickup and delivery. The pick your dress right up from your house and bring it back! And of course my dress seems to be perfectly preserved.
Great experience they picked up my dress cleaned it within the time they told me did the payment over the phone then dropped my dress back off at my house.
Wedding Dress Cleaning and Storing Wonderful and proficient. Would use again
I used love my dress to clean my wedding dress. It was a breeze to work with them, they took care of everything. They even sent me updates about my dress. I would recommend them to anyone and use them again for future things.
I needed my wedding dress cleaned with a very quick turn around time for a belated wedding reception and Love Your Dress was amazing. They were communicative, picked up and dropped off, and the dress was perfectly cleaned. Highly recommend.
The company were friendly and efficient. They picked up a wedding dress and cleaned it. They also packed in a presentation box and delivered the parcel back to us. The whole service was completed within the time frame quoted and we were extremely impressed with the results
I can’t say enough amazing things about Tony and his team at Love Your Dress. My wedding dress was ruined at another dry cleaners and I took it to Tony and he worked miracles to fix my dress!! If you need your wedding dress cleaned or altered and want expert care this is the place to go!!!
I decided to wear my grandmother's wedding dress for my upcoming wedding in June, but it was very yellowed and discoloured. I sent it to Love Your Dress to get it cleaned and I am AMAZED. Just look at the pictures to see for yourself! Lucinda has been so fantastic - she was meticulous about making sure my dress was cleaned to its original beauty. Despite a few hiccups, she was responsive and went above and beyond to meet my needs. I am very excited to wear my restored dress this summer
Me and my partner are super happy with how her dress is looking. Thanks so much to the love your dress team!
Great place to get work done! Tony the owner is a great guy and takes the time to walk you through what's getting done. Very thorough. I took my nice hat there and on the spot took care of it. I'll definitely be going back for more work.
I brought in a couple shirts and dress pants to get fitted and they did a fantastic job, plus they had someone who spoke my language, it’s a really diverse place for what I could tell! Love It!
From start to finish I had the BEST experience with Love Your Dress!! They altered a gown for me and it turned out perfect. They are true professionals... I would use their service again and again! On top of it all, their Covid protocols made me feel so safe! Well done, Love Your Dress!
What amazing customer service as well as they did such a great job on my dress !!!!! I was worried but they calmed my fears and made my day !!!! Thank you so much !!
I lost almost 40 pounds, and I needed a coat to size down. A friend of mine told me about this place ( he highly recommend it). To be honest, I wasn’t sure if it could be done. I meet with one of their top tailors, she explained so well to me. She made me feel comfortable , and confident, and I went for it. Love the job they did for me Thanks
AMAZING service. I brought my suit in for alterations as I needed a very specific fit, and they did exactly what I had asked. I was very pleased with the work that was done and would highly recommend their services to anyone looking for alterations.
I love it 💕💓
I love this place, highly recommended, very good services. The customer service and tailors were amazing, they provided an excellent service from day one. I am very happy with the alterations and repairs they did to my dresses. Thank you very much for everything you did!
The tailor did a wonderful job on my dress. I was very pleased with the end result. Highly recommended!!!! Thank you for being so detailed.
Would highly recommend this service. I am completely satisfied with the cleaning and so happy I choose Love Your Dress to preserve my most treasured memory. They were so friendly to deal with. Thanks to all!
Five stars for cleaning! I brought in a secondhand couture Maggie Sottero wedding dress and they made it look brand new. Their method is done by hand so it didn't damage the embroidery or bead work. I will be using them for alterations as well after this pandemic is over. Every staff member is wonderful and friendly. I highly recommend Love Your Dress for any bride.
Great experience. Fantastic customer service skills as well as fantastic work. I’m really happy with the work they did for me!! I will be recommending your company for sure! Thank you again so much 🙂
great customer service and great results!!! Will definitely go back.
I bought my wedding dress as a sample and had Love Your Dress dry clean it before it came to me. The results of the dry cleaning were absolutely incredible, the dress looks brand new and I am so excited to wear it!
I wasn’t wowed, the dress slumps down in the box, the sash with jewels seems to be ruined and not nearly as shiny as when I handed it off to them, it’s dull now.
Unfortunately we had to go twice to fix the dress and it wasn’t done properly. Had to take it somewhere else in the end.
Highway robbery prices! Went in for wedding dress alteration -only hem and bustle; as they were recommended by the bridal shop the dress was purchased from. The owner quoted us $1100 and we had to pay $85 consultation fee for just 5min work of viewing the dress and pinning the hem-we were told it would be taken off alteration if we went with. The owner went on and on about him owing a few different companies and him not looking the part and how he has the best team in the business and his sister or wife had to take his 94 yrs old dad to the dr-completely irrelevant stuff to us-it was a turn off and not the small talk you engage clients with! We had 5 different quotation from highly rated bridal alterations shops and they ranged from $640-550 which we could understand and afford but to ask double that for the same work is just unreasonable and day light robbery! There no justification for that except greed!
Do not use their cleaning service.
Butchered my dress, manager tony is a nightmare and needs to leave customer service to people who are qualified. Too defensive and aggressive to be allowed to deal with customers… corporate is also useless as I left a complaint with them and they have yet to get back to me and it’s been months. Just take your important items anywhere else. It was truly a nightmare from beginning to end.
Zero Stars!! Absolutely horrible customer service!! Extremely dissatisfied! Would NEVER recommend this place. They didn't clean my dress all that well and it was actually in pretty good shape (no stains) prior to being cleaned. They rolled up my veil in a ball and stuffed it inside the box. My box was damaged due to a flood that was out of my control and the supervisor agreed to replace the box at cost ($90). I spent $600 to get my dress cleaned in the first place which is crazy as is. I couldn't believe they wouldn't make an exception! The supervisor (man) I spoke to was very rude, unsympathetic and dismissive. Don't waste your money here!!